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Paid but don't see your SMS credits even after 5 minutes?

1. If Paypal email address is not equal to account email address, maybe SMS credits already added to the DiGi account that was registered using your Paypal email address.

2. If you paid through Bitcoin, please send us an email on the transaction number and BTC amount, as well as the DiGi account email you want the credits to be added.

Sender ID in SMS not appearing correctly?

Have you checked the list of supported operators? Or also, please check our FAQ section.

If your intended recipient's network is inside the list, then for reasons his network operator has filtered off that message, probably due to the fact that the Sender ID was rejected due to it being not a valid international number. This is beyond our control.

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